Case 02 · NIKE Retail Innovation · Interactive Store Kiosks & Retail Apps
Interactive Store Kiosks with Nearby Inventory Finder
Touchscreen store kiosks that let shoppers find shoes and locate out-of-stock sizes nearby.
60 FPS
Smooth Touch UI
Interactive 3D product view
0.8s
Store Search
Nearby store inventory lookup
99.98%
Kiosk Uptime
Always-on store reliability
3D AR
Shoe Scanner
Instant size and fit view
01
The Client Challenge
Retail stores lose high-value sales when popular sneaker sizes or apparel colors are out of stock on shelves. Shoppers had no easy way to check if another nearby store had their size, leading to abandoned purchases.
Lead Kiosk Software & Systems Partner
Store Kiosk Software & Retail Inventory Systems
WebDior designed and built the full touchscreen software running on Nike's store kiosks. We connected the kiosks to live store inventories and built an offline mode so kiosks never go down during internet outages.
What We Delivered
Native iPad/kiosk app with 3D shoe models and instant size finder
Fast store inventory search connecting regional store locations
Tamper-proof kiosk mode with automatic reboot if power cuts out
Direct integration with store barcode scanners and payment terminals
02
System Architecture & Components
Kiosk Client OSVerified Spec
Native Swift application configured in Autonomous Single App Mode (ASAM)
Standard: 100% crash recovery and automated reboot without staff intervention
Guarantees tamper-proof 24/7 in-store operational reliability in public spaces.
Spatial 3D ViewerVerified Spec
RealityKit + Metal GPU pipeline rendering high-fidelity .usdz assets
Standard: Locked 60 FPS under continuous interactive manipulation
Allows shoppers to inspect intricate fabric textures and shoe soles in lifelike detail.
Geo-Inventory MeshVerified Spec
Kafka event stream + Redis Geospatial indices indexing regional stock
Standard: < 800ms query across 50+ regional retail locations
Instantly directs the shopper to the nearest store holding their exact size.
Enables frictionless self-service lookup and instant ship-to-home checkout.
03
Technologies & Frameworks
Swift
Client App
ARKit
Spatial Computing
NestJS
Backend API
Kafka
Event Streaming
Redis
Geo Index
AWS
Cloud Services
Docker
Deployment
04
How The System Works
01
Omnichannel Fulfillment
Zero Lost Sales: Dynamic Geo-Inventory Routing
When a customer scans a sneaker barcode and discovers their size is absent from the current store floor, the kiosk does not show a dead-end out-of-stock message. It queries the regional inventory mesh in under 800 milliseconds.
The system identifies the nearest sister store holding stock, displays the driving distance and store hours, and lets the customer either reserve it for immediate pickup or order it directly to their home doorstep.
“Sub-second geo-tagged inventory lookup turning stockouts into confirmed orders.”
02
Spatial AR & RealityKit
Photorealistic 3D Inspection on Commercial Kiosk Displays
Shoppers interact with high-resolution 3D digital twins of signature footwear. Utilizing Apple's RealityKit and Metal framework, users can rotate, zoom, and inspect material cross-sections at an uncompromising 60 frames per second.
Integrated LiDAR cameras calculate foot dimensions and provide real-time fit guidance, dramatically reducing apparel return rates.
03
Enterprise Resilience
Autonomous Lockdown and Zero-Maintenance Fleet Ops
Public interactive terminals face aggressive stress: power cycles, network dropouts, and customer tampering. We integrated Apple's Autonomous Single App Mode with Jamf Pro MDM.
If any underlying service encounters an unrecoverable exception, the runtime executes a sub-second clean state reset without exposing the underlying desktop OS.
05
Measurable Results & Impact
60 FPS
Smooth RealityKit 3D inspection on enterprise-grade in-store kiosks
0.8s
Regional inventory lookup across 50+ retail store locations
99.98%
Fleet availability with autonomous MDM self-healing
How Web, Cloud & Kiosk Platforms directly powers Nike Retail Innovation: WebDior built MDM-managed tamper-proof tablet architecture, offline caching, and real-time multi-store inventory lookup. This capability powers Nike's retail kiosk fleet across 180+ stores with 99.98% fleet uptime, allowing shoppers to locate and purchase out-of-stock sizes in neighboring stores in under 0.8 seconds.
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